Increasing Practice Profits
Increasing Practice Profits


Training & Webinars

Our programme of live webinars give the practice team the knowledge needed to develop robust and efficient processes that will maximise your Prescribing Drugs income. There are a range of modules to suit the different roles within the practice.


A good start for everyone is 'Introduction to PAIs’, which is a free pre-recorded webinar that can be viewed at any time.

The advantage of a live webinar is that you can join from anywhere via the internet and still interact with the trainer to ensure you get what you need from the course. Below are the dates of our up-coming webinars. If none of these are suitable, then please get in touch to arrange a date to suit you.


Special Offer: 10% discount is applied to additional bookings from the same practice.



Free: Introduction to Personally Administered Items

15min pre-recorded webinar. View video

For managers, administrators and clinicians


• ‘Personally Administered Items’ defined

• How to identify the PAIs the practice purchases

• How PAI ‘Prescribing Drugs Payments’ are calculated

• The importance of PAI income to the practice

Maximise PCSE Drugs Income for Personally Administered Items

2hrs. Live webinar. £75+vat. 

For: Practice Managers; Operations Manager; Managing Partners


• Ash Lane's end-to-end methodology to manage PAIs and maximise income

• Identifies the main problem areas within a typical Practice
• De-mystifies what can be claimed and how much income should be received
• Explain how PCSE Drugs Payements are calculated and how to reconcile payments with claims

• Provides tools and tips that enable immediate improvements to be made

Completing the PAI FP34 Submission

2hrs. Live webinar. £75+vat. 

Separate sessions for SystmOne and EMIS users

For: FP34 Administrators


• Step-by-step guide on an improved process for the monthly FP34 submissions

• Use of the clinical system to generate the claim

• Checks to ensure nothing is missed


Please either use the form below to book one of the available dates, or get in touch to request a date that suits you.


  • “The PAI course has proved to be extremely useful and we have already tracked down over £5,000pa”
  • “The trainer was a real expert and had clearly spent a huge amount time building up her knowledge”
  • “In over 20 years of practice management, this has been the most useful course I have been on”
  • “The whole workshop was excellent. Very precise, clear and informative with small easily remembered sections and excellent handouts”

Read more Practice Index Testimonials



We regularly speak at practice management conferences, and deliver engaging and useful sessions on topics around increasing practice profits.